Privacy Policy

1. Data Controller

The data controller responsible for your personal information is Bluetech Ad Network, with registered office at Room D5, 5/F, King Yip Factory Building, No.59 King Yip Street, Kwun Tong, Hong Kong. You can contact our privacy team at business@bluetechadnetwork.online.

2. Information We Collect

We collect the following categories of personal information:

• Account information: name, business name, email address, phone number, billing address, and password (stored in hashed form).
• Verification information: for compliance with anti-money-laundering and know-your-customer requirements, we may collect business registration documents, identity documents, and beneficial ownership information.
• Billing information: bank or card details processed by our regulated payment providers; we do not store full card numbers on our servers.
• Campaign information: advertising creatives, landing pages, audience targeting, and performance data you provide or that we generate while delivering the Services.
• Communications: messages you send to our support team, account managers, or sales team.
• Technical information: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and cookies (see Section 7).

3. How We Use Your Information

• To provide, operate, and improve the Services.
• To create and manage your account and authenticate logins.
• To process payments and issue invoices.
• To communicate with you about your account, campaigns, and service updates.
• To comply with legal, regulatory, anti-money-laundering, and tax obligations.
• To detect, prevent, and investigate fraud, abuse, or violations of our Terms.
• To send marketing communications, where permitted by law and subject to your right to opt out at any time.

4. Legal Bases for Processing (GDPR)

Where the GDPR applies, we rely on the following legal bases:

• Contract — processing necessary to perform our agreement with you.
• Legal obligation — processing necessary to comply with laws applicable to us.
• Legitimate interests — processing necessary for fraud prevention, network security, service improvement, and direct marketing to existing clients.
• Consent — where you have given consent, for example for non-essential cookies or marketing emails to non-clients. You may withdraw consent at any time.

5. How We Share Your Information

We share personal information only as described below:

• Advertising platforms — Meta, Google, TikTok, Microsoft, Snapchat, and similar platforms, to the extent required to launch and manage your campaigns.
• Service providers — payment processors (including Airwallex), hosting providers, email providers, customer support tools, and analytics providers, all under contractual confidentiality and data protection obligations.
• Legal and regulatory authorities — where required by law, court order, or regulatory request, or where necessary to protect our rights or the safety of others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of business assets, subject to standard confidentiality protections.

We do not sell personal information to third parties for monetary consideration.

6. International Data Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside. Where we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland to a country that has not received an adequacy decision, we use appropriate safeguards such as the European Commission's Standard Contractual Clauses.

7. Cookies and Similar Technologies

The Site uses cookies and similar technologies for authentication, security, preference storage, and analytics. You can control cookies through your browser settings or through our cookie banner where available. Disabling certain cookies may limit functionality of the Site.

8. Data Retention

We retain personal information for as long as necessary to provide the Services and to comply with our legal, accounting, and regulatory obligations. Account and billing records are typically retained for at least seven (7) years after account closure to satisfy tax and anti-money-laundering requirements. Marketing data is retained until you opt out or until it is no longer relevant.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete personal information, subject to retention obligations.
• Restrict or object to certain processing.
• Receive your information in a portable format.
• Withdraw consent for processing based on consent.
• Lodge a complaint with your local data-protection authority.

To exercise these rights, contact us at privacy@blueadnetwork.com. We may need to verify your identity before responding.

10. Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These include encryption in transit, access controls, regular security reviews, and vendor due diligence. No system, however, is completely secure, and we cannot guarantee the security of information transmitted to us.

11. Children's Privacy

The Services are intended for business use and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the "Last updated" date. For material changes, we will provide additional notice such as an email or a banner on the Site.

13. Contact

Questions, requests, or complaints about this Privacy Policy may be sent to:

Bluetech Ad Network Limited
ROOM D5, 5/F, KING YIP FACTORY BUILDING, NO.59 KING YIP STREET, KWUN TONG, HONG KONG.
Email: privacy@blueadnetwork.com